L89 com Terms & Conditions – Please read before using our services

L89 com (l89com.pro) is a legally registered and operated online gaming platform. These Terms and Conditions form a legally binding agreement between you and l89 com. Please read this document in full before using the platform.

The l89 com Terms and Conditions may be updated at any time. For major changes, we will notify you via your registered email or through the platform. Continued use of the service after any update constitutes acceptance of the revised terms.

• This service is intended for personal and entertainment use only.
• Operating an account for commercial purposes or on behalf of a third party is strictly prohibited.
• Copying any content, design, or technology from l89 com is prohibited by law.
• An internet connection and a compatible device are required to use this platform.

To open an account on l89 com, you must meet certain eligibility requirements. All information provided during registration must be complete, accurate, and up to date. Accounts created with false information may be suspended and balances forfeited at any time.

Each person may register only one account. Our system automatically detects duplicate accounts, and strict action will be taken in such cases.

• During registration, you must provide your real name, correct date of birth, and a valid email address.
• Keeping your account password confidential is your responsibility.
• Your account must not be shared with or used by any third party.
• If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.
• Residents of restricted regions are not permitted to open an account on l89 com.

L89 com complies with international Anti-Money Laundering (AML) and Know Your Customer (KYC) policies. We may request identity verification for withdrawals above a certain threshold or if any unusual account activity is detected.

The following documents may be required for KYC verification:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Recent (within 3 months) utility bill or bank statement (as proof of address)
• Proof of payment method ownership (e.g., bKash or Nagad number confirmation)

Withdrawal requests may be temporarily on hold until the verification process is complete. This is not a penalty — it is a step taken to ensure the security of your account.

L89 com supports all major mobile banking services in Bangladesh. Please keep the following in mind when making a deposit:

• Minimum deposit amount: BDT 500
• Maximum deposit amount: BDT 500,000 per day
• Supported payment methods: bKash, Nagad, Rocket, and other mobile banking services
• Deposits are typically credited to your account within 5–15 minutes.
• No additional charges are deducted on deposits.

Only deposit using a payment method registered in your own name. Deposits made through third parties will not be accepted and will be returned.

Withdrawing your winnings from l89 com is simple and secure. However, certain conditions must be met before a withdrawal can be processed, as detailed below.

• Minimum withdrawal amount: BDT 1,000
• Maximum withdrawal: BDT 200,000 per day (higher limits available for verified accounts)
• Processing time: 1–24 hours (usually within 1 hour)
• Withdrawals can only be made using the same method used for the original deposit.
• Wagering requirements must be met before bonus funds can be withdrawn.

Withdrawals above a certain amount may be delayed if KYC verification has not been completed. We strongly recommend completing your KYC in advance to avoid any issues when you need to withdraw urgently.

L89 com regularly offers a variety of bonuses and promotions. While these offers are attractive, each one comes with specific terms that must be followed. Always read the applicable promotion terms before claiming any bonus.

• Welcome Bonus: Up to 150% bonus on your first deposit. Wagering requirements apply.
• Reload Bonus: The weekly reload bonus applies to every eligible deposit.
• Cashback Offer: Cashback is applied at a fixed rate on net losses within a specified period.
• Referral Bonus: Refer a friend and both of you earn rewards. Terms apply.

If any bonus abuse or attempted fraud is detected, all bonuses will be voided and the account may be permanently closed. Claiming bonuses across multiple accounts from the same IP address, device, or payment method will be treated as fraud.

All game outcomes on l89 com are determined entirely by an independent RNG (Random Number Generator). This technology is regularly audited by independent third-party reviewers, ensuring every player has a fair chance of winning.

• The RTP (Return to Player) rate for each game is listed on its game page.
• If your internet connection drops during a game, the result is saved on our servers.
• Bets cancelled due to a technical error will be refunded in full.
• If you encounter any bug or error in a game, please notify our support team immediately.
• In Live Casino games, the dealer's decision is final.

Betting limits are set individually for each game and are clearly displayed when the game loads. Any attempt to place a bet beyond the set limits will be automatically rejected by the system.

L89 com believes gaming is a form of entertainment, not a source of income. We are mindful of the mental health and financial wellbeing of all our users, and responsible gaming is our highest priority.

The following responsible gaming tools are available to you on l89 com:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Gaming Break: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Contact our support team for long-term self-exclusion.
• Reality Check: Enable session reminders that show your gaming duration and spending at regular intervals.

If you feel that gaming addiction is having a negative impact on your life, please contact our Responsible Gaming Page Find resources and seek professional help.

The following activities are strictly prohibited on l89 com. Violations will result in account suspension, balance forfeiture, and legal action where necessary.

• Creating multiple accounts or attempting to claim duplicate bonuses.
• Using the platform for money laundering or to conceal the source of illegal funds.
• Using bots, scripts, or automated software to play games.
• Exploiting game bugs or errors to gain an unfair advantage.
• Colluding with other players in an attempt to manipulate game outcomes.
• Operating an account using a false identity or someone else's identity.
• Hacking, phishing, or any other form of cybercrime.
• Unauthorized access or attempts to gain access to the system or network.

L89 com reserves the right to temporarily suspend or permanently close any account under the following circumstances:

• Violation of any clause in the Terms & Conditions.
• Submitting false or forged documents during KYC verification.
• No account activity for an extended period (12 months or more).
• If a security risk is detected on your account.
• Account closure at the user's own request.

If an account is closed and a valid balance remains that is not subject to forfeiture due to a rule violation, a refund process will be initiated for that balance. Please withdraw all funds before closing your account.

L89 com takes the protection of your personal information very seriously. We use your data solely for service operations, KYC verification, and compliance with legal obligations.

• Your personal information will never be sold or shared with third parties.
• All data is protected by SSL encryption.
• You may request to view or delete your stored data at any time.
• For more details on our use of cookies, please see our Privacy Policy on this page.

L89 com reserves the right to update these Terms and Conditions at any time. For significant changes, we will send a notice to your registered email and post an announcement on the website. The date of the latest update will be displayed at the top of the page.

If you have any questions or feedback about these Terms and Conditions, please contact our support team. Our team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available at the bottom-right corner of the platform
• Average response time: within 2 hours